Fixing Dropped Internet Connections
If you’re like most people, you rely heavily on a reliable and stable Internet connection to get through your day. However, Internet connectivity issues can be frustrating and disruptive, particularly when you’re working from home or streaming your favourite shows. In this article, we’ll discuss some of the most common causes of dropped Internet connections in Microsoft Windows and offer some solutions to help you fix the problem.
- Check Your Hardware
The first step in troubleshooting a dropped Internet connection is to make sure your hardware is working correctly. This includes your modem, router, and Ethernet or Wi-Fi connection. Ensure that all cables are properly connected and that the power is on for each device. If you’re using a Wi-Fi connection, try moving closer to the router to see if that resolves the issue.
- Restart Your Devices
Sometimes, simply restarting your hardware can fix a dropped Internet connection. Try turning off your modem, router, and computer, waiting a few minutes, and then turning everything back on again. This can help reset any issues with your hardware that may be causing the connection drop.
- Run Network Troubleshooter
Windows comes with a built-in network troubleshooter that can help identify and fix connectivity issues. To access the troubleshooter, go to Settings > Network & Internet > Network troubleshooter. The troubleshooter will scan your network and offer solutions to any issues it finds.
- Update Your Network Drivers
Outdated or corrupt network drivers can cause connectivity problems. To update your drivers, go to Device Manager, find your network adapter, and right-click on it. Then select “Update driver” and follow the prompts to download and install the latest drivers.
- Disable IPv6
Sometimes, Internet connectivity issues can be caused by IPv6 settings. To disable IPv6, go to Network Connections, right-click on your network adapter, and select “Properties.” Then uncheck the box next to “Internet Protocol Version 6 (TCP/IPv6)” and click “OK.”
- Disable Network Caching
Windows can sometimes cache network data, which can cause connectivity issues. To disable network caching, open the Command Prompt and type “netsh int tcp set global autotuninglevel=disabled” (without the quotes). Then press Enter and restart your computer.
- Check for Malware
Malware can cause a wide range of problems on your computer, including dropped Internet connections. Make sure you have a reliable antivirus program installed and perform a full scan to check for any malicious software that may be causing connectivity issues.
In Conclusion
Dropped Internet connections can be frustrating, but with the right troubleshooting steps, you can quickly identify and fix the problem. If none of these solutions work, you may need to contact your Internet service provider or seek help from a professional technician. However, most connectivity issues can be resolved by following the steps above.

Dave is a 20-year computer tech, systems administrator, and Geek.
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